LEGAL

Terms of Service

Effective date: July 14, 2026 · Version 1.0 · Applies to the KLNZ website and the KLNZ app

THE WHOLE THING, IN SHORT KLNZ helps you find and organize padel matches. Be a good sport: use your real info, treat other players with respect, and remember that matches happen in the real world — you play at your own risk, on courts we don't operate. Your content stays yours; the app stays ours. KLNZ is currently free.

01Agreement to these Terms

IN SHORTCreating an account or using KLNZ means you accept these Terms. You must be an adult.

These Terms of Service ("Terms") are an agreement between you and [KLNZ legal entity name, S.A.] ("KLNZ", "we", "us"), a company organized under the laws of Costa Rica. They govern your use of the KLNZ website at klnz-web.vercel.app, the KLNZ mobile application, and related services (together, the "Service").

By creating an account, joining the waitlist, or using the Service, you agree to these Terms and to our Privacy Policy. If you don't agree, don't use the Service.

You must be at least 18 years old (or the age of majority where you live) to create an account. If you use the Service on behalf of a club or organization, you confirm you have authority to bind it to these Terms.

02What KLNZ is (and isn't)

IN SHORTWe're a platform for finding and organizing padel matches. We don't run courts, referee games, or vouch for players.

KLNZ is a platform that helps padel players discover matches, join lineups, coordinate with other players, record results, and build a playing community. Matches on KLNZ are created and organized by users and participating clubs — not by us.

KLNZ is not: a sports facility or court operator, a coaching or officiating service, a background-checking service, or a party to any match, booking, or payment arrangement between you and a club or another player.

03Your account

IN SHORTReal info, one account, keep your credentials to yourself.

Provide accurate information and keep it up to date. Other players rely on it to organize real-world matches.
Keep your login credentials confidential. You're responsible for activity on your account. Tell us immediately if you suspect unauthorized access.
One account per person. Don't share, sell, or transfer your account.
During early access, invitations may be limited and may not be transferable.

04Acceptable use

IN SHORTDon't be the person nobody wants a fourth with.

When using KLNZ, you agree not to:

Harass, threaten, or discriminate against other players, in the app or at matches organized through it;
Impersonate anyone, misrepresent your identity or skill level, or create fake matches or fake accounts;
Manipulate match results, levels, or history (for example, logging games that didn't happen);
Use the Service to spam, advertise, or solicit players for unrelated commercial purposes without our permission;
Scrape, harvest, or bulk-extract data from the Service, or access it by automated means other than our official apps;
Reverse engineer, decompile, or attempt to extract the source code of the Service, except where the law gives you that right;
Interfere with the Service's operation or security, probe or test vulnerabilities without authorization, or circumvent access controls;
Use the Service for anything illegal.

We may remove content, suspend accounts, or cancel matches that violate these rules.

05Your content

IN SHORTWhat you post is yours. You give us permission to show it so the app can work.

"Your Content" means what you submit to the Service: your profile, photos, match listings, chat messages, scores, and similar material. You own Your Content.

So we can operate the Service, you grant us a non-exclusive, worldwide, royalty-free license to host, store, display, and distribute Your Content solely to provide, improve, and promote the Service (for example, showing your match listing to nearby players). This license ends when you delete Your Content or your account, except for copies that are part of other players' shared match history (see Section 6) and residual backup copies deleted on our normal schedule.

You're responsible for Your Content. Only post what you have the right to post, and don't post other people's personal information without their consent. We don't pre-screen content, but we may remove content that violates these Terms or the law.

06Match results & player levels

IN SHORTConfirmed results become shared history for everyone who played. Levels are estimates, not rankings you can appeal.

When a match result is entered and confirmed, it becomes part of the shared match history of all participants. Deleting your account removes your identity from your own view, but other participants keep their record of matches they played.

Player levels are informational estimates derived from the level you choose and the results you log. They exist to help matchmaking, are not official rankings, and may change as our leveling model evolves. We don't guarantee their accuracy.

07Playing is at your own risk

IN SHORTPadel is a physical sport. Know your limits — injuries on court are not something KLNZ can be responsible for.

Padel is a physical activity that carries inherent risks, including serious injury. By joining or organizing matches through KLNZ, you confirm that you are physically fit to play, you participate voluntarily, and you assume the risks inherent in playing sport, to the extent permitted by applicable law. Consult a doctor if you're unsure about your fitness to play.

Nothing in this section limits liability that cannot be limited under applicable law (see Section 13).

08Clubs, venues & other players

IN SHORTCourts, bookings, and the people you play with are not under our control.

Matches organized through KLNZ take place at facilities owned and operated by third parties. Court conditions, equipment, facility rules, and bookings are the responsibility of the venue. Any booking, payment, or other arrangement between you and a club or another player is between you and them — KLNZ is not a party to it.

We don't vet, background-check, or endorse players or clubs. Use common sense when meeting people through the Service, as you would with anyone you meet online.

09Our intellectual property

IN SHORTThe KLNZ app, brand, and technology are ours. You get a license to use them.

The Service — including the apps, design, software, matchmaking and leveling systems, and the KLNZ name and logo — belongs to us or our licensors. We grant you a limited, non-exclusive, non-transferable, revocable license to use the Service for personal, non-commercial purposes in accordance with these Terms. No other rights are granted.

Feedback you send us about the Service can be used by us freely, without obligation to you.

10Fees

IN SHORTKLNZ is free right now. If we add paid features, you'll see the price before paying anything — no surprise charges.

The Service is currently free to use. We may introduce optional paid features or subscriptions in the future. If we do, we will clearly disclose pricing, billing terms, renewal, and cancellation before you pay anything, and we will never convert your free account into a paid one without your explicit consent. Court fees and club charges are separate and are set and collected by the venues, not by KLNZ.

11Service availability

IN SHORTKLNZ is new and evolving: things will change and occasionally break. We'll warn you before anything drastic.

The Service is new and under active development. Features may change, be removed, or malfunction. We don't promise any particular availability or uptime, and we may suspend the Service for maintenance. If we ever need to reset or delete data as part of developing the Service, we will give you reasonable advance notice and, where feasible, a way to export your data.

12Disclaimers

The Service is provided "as is" and "as available". To the maximum extent permitted by applicable law, we disclaim all warranties, express or implied, including merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the Service will be uninterrupted, error-free, or secure; that match information is accurate; or that players will show up, play at their stated level, or behave well. Nothing in this section affects rights that consumer protection law gives you and that cannot be waived.

13Limitation of liability

IN SHORTOur liability is capped at what the law allows. We're not liable for what happens on court or between you and third parties.

To the maximum extent permitted by applicable law: we are not liable for indirect, incidental, special, consequential, or punitive damages, or loss of data, opportunities, or goodwill, arising from your use of the Service; and our total aggregate liability for all claims relating to the Service is limited to the greater of (a) the amounts you paid us in the 12 months before the claim, or (b) US $50.

These limits do not apply where the law does not allow them. In particular, nothing in these Terms limits liability for willful misconduct or gross negligence, or affects mandatory rights under Costa Rican consumer protection law (Law No. 7472) or other applicable consumer law.

14Termination

IN SHORTYou can leave anytime. We can suspend accounts that break the rules. Match history shared with others survives.

You may stop using the Service or delete your account at any time in the app or by contacting us. We may suspend or terminate your access if you materially violate these Terms, if required by law, or if we discontinue the Service (with reasonable notice in that case).

On termination: your license to use the Service ends; your personal data is handled as described in the Privacy Policy; and Sections 5 (license for shared history), 6, 7, 9, 12, 13, 15, and 17 survive.

15Governing law & disputes

IN SHORTCosta Rican law, Costa Rican courts — plus any consumer rights your home country guarantees you.

These Terms are governed by the laws of the Republic of Costa Rica. Disputes will be resolved in the competent courts of San José, Costa Rica. If you use the Service as a consumer, you keep any protections and forum rights granted by the mandatory consumer laws of the country where you live. Before going to court, we'd genuinely appreciate the chance to sort it out — contact us first (Section 18).

16Changes to these Terms

IN SHORTIf we change something meaningful, you get 30 days' notice — and you can walk away if you disagree.

We may update these Terms as the Service evolves. For material changes we will give you at least 30 days' notice by email or an in-app notice before they take effect. If you don't agree with the changes, you may stop using the Service and delete your account before the effective date; continued use after that date means you accept the updated Terms. The current version and its effective date are always available on this page.

17General

Entire agreement. These Terms and the Privacy Policy are the entire agreement between you and us about the Service.
Severability. If any provision is found unenforceable, the rest remains in effect.
No waiver. Not enforcing a provision isn't a waiver of it.
Assignment. You may not assign these Terms. We may assign them in connection with a merger, acquisition, or sale of assets, with notice to you.
Notices. We may notify you by email (to your account address) or in the app.

18Contact

Questions about these Terms: [support@klnz.app — replace with your real support email]

[KLNZ legal entity name, S.A.] · San José, Costa Rica

These Terms are a draft for review and do not constitute legal advice. Have a qualified attorney licensed in Costa Rica (and any other market you launch in) review them before public launch.